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Customer Engagement & Social Media Marketing Platform | Emplifi Login Book a demo EN EN Solutions Solutions Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence. Learn More Solutions For Social Marketing Leaders Emplifi Social Content velocity and visibility Influencer marketing optimization Brand reputation management Customer intelligence Competitive benchmarking For Commerce Leaders Shoppable UGC Ratings and reviews syndication One-to-one livestream video One-to-many livestream shopping Dark store optimization For Customer Care Leaders Digital customer self-service Case management efficiency Crisis management Voice of Customer collection Advanced CX analytics Products Emplifi CX Cloud Emplifi gives you everything a modern enterprise needs to close the CX gap. Learn More Emplifi CX Cloud Social Marketing Cloud Content Hub Publisher Community Listening Unified Analytics UGC Influencers Care Plans Social Commerce Cloud UGC Influencers Ratings & Reviews Live Advisor Live Stream Plans Service Cloud Agent Bot Knowledge Email Virtual Assistant (EVA) VoC Service Analytics Plans Customer Stories Customer success stories Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results. Learn More Customer success stories Delta Air Lines $2 million+ saved in support and operations costs Hardee’s 8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts Stanley 100% increase in the amount of customer reviews collected Resources Resource center Your resource center for everything social marketing, commerce, and customer care Learn More Resource center Emplifi Webinars Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts. Emplifi Blog Get up to speed on the latest trends, tips, and best practices to power your CX strategy. Community Corner A space for our community to get the latest insights — directly from experts in the Emplifi community. CompanyEmplifi provides brands with insights needed to empathize with customers and amplify the right experiences. Learn MoreGet started Leadership Partners Media & Press Events Careers Contact us Privacy and legal Trust Center Login Book a demo EN EN Make the most of your audience on social. Book a demo Watch video 20,000+ brands trust Emplifi The all-in-one platform empowering teams across the organization to drive real results on any digital or social channel Social Marketing Leaders Commerce Leaders Customer Care Leaders Social Marketing Leaders Emplifi Social Marketing Cloud Replaces: Hootsuite, Sprinklr, Sprout Social Research, schedule, and publish engaging content on all popular social media platforms from one intuitive, industry-leading interface. Boost publishing efficiency with AI-fueled automation (including GPT-3 support) Make quicker decisions with real-time insights Elevate brand authenticity with best-in-class UGC tools Unify your teams using streamlined workflows Learn more Free trial Commerce Leaders Emplifi Social Commerce Cloud Replaces: Bambuser, Bazaarvoice, Whisbi Connect and convert today’s shoppers with the personalized experiences they crave — where they want, how they want. Boost revenue and CSAT with one-to-one live video shopping and live customer care Maximize your reach with one-to-many livestream events Elevate brand authenticity with best-in-class UGC tools Accelerate the buying process with strategically-placed ratings and reviews Learn more Book a demo Customer Care Leaders Emplifi Service Cloud Provide exceptional customer service, care, and support across your social and digital channels. Support your agents with easy-to-use tools and next best actions Help customers to help themselves with omni-channel chatbots Make customer-centric decisions with voice of customer surveys Measure and manage CX KPIs with advanced analytics Learn more Book a demo Solutions to support your specific needs Use cases Learn more Industries Learn more Teams Learn more Don’t just take our word for it Community management Read more More customer stories Powerful analytics Read more More customer stories Influencer marketing Read more More customer stories Customer ratings and reviews Read more More customer stories User-generated content (UGC) Read more More customer stories Live video shopping and care Read more More customer stories Case management Read more More customer stories Voice of the Customer (VoC) Read more More customer stories Emplifi by the numbers 180 % increase in engagement rate on Instagram 20 % increase in online average order value (AOV) 40 % reduction in call center volumes Outpace your competition with easy-to-use, innovative solutions Book a personalized demo See how Emplifi can help you drive more results on your social and digital channels. Emplifi Names Veteran Marketing Leader Susan Ganeshan as Its New CMO Read press release Emplifi Rolls Out 10 New AI-Powered Social Media Marketing And Customer Care Tools To Increase Efficiencies Across Departments Read press release Emplifi Reveals Instagram and TikTok Generated Highest Level of Organic Interactions for Brands in Latest Social Media Benchmarks Report Read press release Emplifi Helps Dine Brands Global Reduce Direct Message Response Times and Integrate Google Reviews Read press release Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode Read press release Emplifi Recognized Among Notable Vendors in Social Suite Landscape Report by Independent Research Firm Read press release Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023 Read press release Emplifi releases product innovations for the holiday season; ahead of 2024 commerce technology assessments Read press release Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue Read press release Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine Read press release Emplifi AI Composer Wins Top Honors as "Best Text Generative AI Solution" in 2023 Artificial Intelligence Breakthrough Awards Read press release Top 35+ customer experience statistics to know in 2024 Read more [Infographic] How customers pursue authenticity on the path to purchase and loyalty Read more How to use AI marketing tools to increase efficiency and boost results Read more [Report] Meeting the demands of the modern customer Download Emplifi CX Cloud Social Marketing Cloud Social Commerce Cloud Service Cloud Knowledge Resources Customer Stories Industry Benchmarks Emplifi CX Index Documentation Key Terms Glossary CompanyTrust Center Leadership Media & Press Events Careers Contact us Emplifi Learning Empathy, amplified.™ Website privacy policy Product privacy policy Terms of use Report a violation Whistleblowing Modern slavery statement © 2020-2024 Emplifi Inc. 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